Aiirborne Group Limited is a specialised Reablement and Support at Home care service with it Head Office based in Milton Keynes, we operates office hours from 9am to 5pm weekdays Mondays to Fridays and our care services on the field rota start from 7am in the morning to 10pm at night weekdays and weekends thus 7 days in a week .We provides professional person-centred care tailored to meet individual health care needs in the comfort of their own home. We provide support where individuals need a little extra help to remain independent and want to continue to live in their own homes. 

Our services are designed to promote individual well-being, keep people safe, support people to do as much as they can for themselves and allow them to live as independently as possible in their own home and communities. Our support will be pivotal in preventing our customers from going into bed-based services such as residential homes, hospitals, or other formal care settings. 

Our qualified and continuously trained and experienced staff will offer companionship and friendship to individuals in the comfort of their homes, as we believe that this is the best therapeutic environment to promote wellbeing and independence. We provide Reablement and Support at Home services, live in care support, companion care, housekeeping and personal assistant support, 24 hours a day over 7 days a week. 

We offer a range of exclusive services to make life easier, avoiding complications, and providing peace of mind. 

Our specialisms/services are: 

• Older people 

• Personal care 

• Sensory impairments 

• Dementia 

• Palliative care

Our services include a range of provision to Service Users who demonstrate community care support needs. This includes support with personal care, continence management, moving & handling and positioning, medication management and skin care, meal preparation, signposting to other services where appropriate and support for carers. 

• Support with personal care, such as bathing, washing and 

shaving • Supporting getting up or going to bed 

• Taking your medication, ordering prescriptions etc., 

• Cooking 

• Support to maintain independence with activities of daily living 

• Post-Operative support for convalescence care in your own home following surgery • Support with arranging private physiotherapy in your own home

• Continence Management 

• Companionship 

• Live in Care 

• Cleaning, laundry and domestic housekeeping tasks 

• Support with booking appointments 

• Accompanying you to medical appointments or on social 

outings, • Shopping and running errands 

• Escort to church/shopping 

• Writing letters, organising filing, paying bills 

• Holiday house checks 

• Walking pets 

• Providing tradespeople or garden services 

At Aiirborne Group Limited our aims are 

To provide specialist, bespoke care support packages for people in their own homes. 

• To focus on service users. We aim to provide personal care and support in ways which have positive outcomes for service users and promote their active participation. 

• To ensure that we are fit for our purpose. We review our operations constantly to ensure that we are successfully achieving our stated aims and purposes. We welcome feedback from our service users and their relatives. 

• To work for the comprehensive welfare of our service users. We provide a package of care to each service user that contributes to his or her overall personal and healthcare needs and preferences. We will cooperate with other services and professionals to help to maximise each service user’s independence. 

• To meet assessed needs. Before we provide services, we will ensure that potential service user’s needs and preferences are thoroughly assessed. We aim to ensure that the care that Aiirborne Group Limited provides meets the assessed new needs of each service user, that needs are re-assessed as frequently as necessary, and that the care and support provided have the flexibility to respond to changing needs or requirements. 

• To provide quality services. Aiirborne Group Limited is whole-heartedly committed to providing top quality services and to continuous improvement in the level of the care we offer. 

• To employ a quality workforce. Standards for our managers and staff are based on the national occupational standards of the care industry set by the National Training Organization. 

• Working with families. We intend to work with our people with reablement needs and their families, by promoting positive communication to inform, reassure and engage with them and their families and to develop collaborative relationships and build trust. 

Our approach enables vulnerable people to live for longer sustainable periods, receiving high quality, one to one meaningful care in the comforts of their own home. The right support enables people to be able to achieve a healthy diet, social

interaction, mental stimulation, vitality and wellbeing which are the ingredients for healthier and happier lifestyles. Ultimately, the end result is happier customers, 

happier families, better and more economical service delivery for commissioning authorities and stronger communities. 

Our objective is to reduce loneliness, promote enablement, healthy living and healthy lifestyles and active aging for people in our care and to deliver positive outcomes for everyone we collaborate with. 

Our mission is to provide high quality and coordinated services to all clients which are responsive, flexible and sensitive to their changing needs. We are committed to providing a personalised programme to meet the unique needs and requirements of all individuals whatever they may be. 

Our vision is a world where people are valued equally, listened to and included. We want everyone to have the opportunity to live a normal life in the comfort of their own homes. 

We will work in partnership to ensure that our delivery of Reablement and Support at Home is part of a network of services, which is underpinned by partnership working with a wide range of agencies. These will include but not be limited to: Adult Care Services, Clinical Commissioning Groups, adult community health services, Care Providers Association, Voluntary and Community Sector, and private individuals. 

We will ensure that services delivered are innovative and creative both in terms of direct delivery and the use of technology and community resources. We aim to be the first port of call for commissioners, local authorities, developers and funders in need of an experienced landlord that specialises in reablement and supported care in Northampton and surrounding boroughs. 

At Aiirborne Group Limited we recognise that every individual is unique, so with a highly trained, caring and compassionate team, we ensure people are at the heart of all we do, by empowering them to take control of their own lives and to feel part of the community in which they live. Encouraging choice, independence and decision-making ensures the needs of each individual comes first. 

It is Aiirborne Group Limited’s policy to ensure that every individual has a tailored care plan to meet their individual needs. We start by ensuring that we carry out a full assessment, listening to the expressed needs and wishes of each client, at the initial assessment and at regular reviews, ensuring that the service user is at the heart of creating a well-structured and personalised care package that is suitable, with flexibility to be adapted to meet the changing needs and preferences of the client. 

Aiirborne Group Limited has invested in ‘Nurse Buddy’ – one of the leading home care software in the market. Nurse Buddy provides bespoke detailed digital care plans tailored for each client, with full monitoring and tracking as well as real time updates to the App. We believe no detail is too small to warrant a change. 

It is realised that the small attention to detail is important to clients and therefore it is expected that all wishes and preferences of clients are noted and considered at all times. Aiirborne Group Limited would develop care plans to be outcome driven and therefore are created with flexibility to suit the individual needs. 

Aiirborne Group Limited policies and procedures are written in compliance with health and social care Act 2008, Care act 2014 and the Care Quality Commission’s essential

standards of quality and safety. 

Airborne Group Limited believes in promoting the rights, choice, dignity and respect of the client is paramount in the way we deliver our services. 

We intend: 

(i) To deliver a service of the highest quality that will improve and sustain the client overall quality of life. 

(ii) To ensure that the service is delivered flexibly, attentively and in a non-discriminatory fashion while respecting client right to independence, privacy, dignity, fulfilment and right to make informed choices 

(iii) To ensure that clients’ needs and values are well respected in matters of religion, culture, race or ethnic origin, sexuality and sexual orientation, political affiliation, marital status, disability or an impairment 

(iv) To manage the care service efficiently and effectively to make best use of resources and to maximise value for money for the client 

(v) To involve service users, family members, relatives next of kin and carers in the provision, management and development of services which will be monitored regularly as part of quality assurance framework 

Values Of Aiirborne Group Limited 

Client Privacy: Records will be designed,used and stored so as to assure privacy.legislative controls over records such as DAta Protection Act will be adhered to and clients explicit permission in writing will be sought before information is passed to any person other than those directly concerned with the care of the clients. 

Clients Dignity: Dignity is a matter of prime importance to the company and all staff would receive training in this area. Clients would be asked the name in which they prefer to be called or addressed and this name will be recorded on the client care plan and used by all staff 

Clients Right: The right of citizenship are safeguarded for all clients,work and respected accordingly 

Clients Choice : Services are designed to be accessible and flexible ,promoting ordinary lifestyles and based upon clients own choices,individual client choice is promoted within the limit imposed by service constraints 

Clients Confidentiality : All clients confidentiality is wherever possible maintained on occasion it will be necessary for the benefit of client or others to share personal

information with either other external professionals such as doctors,nurses,psychiatrist etc or an Organisation where possible client, relative or next of kin would be consulted and their views taken into account. 

Client Communication: Client have the right to be heard and to be fully informed on all aspects of their care hence methods of communication are appropriate to the particular abilities and experience of each individual and are tailored to each particular set of circumstances for example if an individual client suffers from blindness, a method of communication to be used effectively would be braille. 

Nature of Service To be Provided 

Aiirborne Group Limited structured to provide regulated activity personal care and support to people living in their own comfort homes in northamptonshire and it surroundings between 07:00am and 22:00 hours therefore, would be providing personal care and support to adults living in their own comfort zones and these includes getting up resident ,assisting with toileting,bathing, washing and dressing up. 

- providing companionship to client 

-Overseeing and administering prescribed medication for clients 

-Providing Dementia Care 

-Hospital discharge and support 

-Escort client for scheduled activities 

-Support with manual handling 

-Feeding thus eating and drinking,food and fluid intake encouragement 

-Laundry and house work 

Aiirborne Group Limited would provide personal care and support to people in the following groups 

-Frail and Vulnerable adults 

-Adults living with Dementia 

-Adults who have physical disabilities e.g. blindness,epilepsy,sleeping disorders, hearing impairment etc. 

-Sensory Impairment thus hearing problem,sight impairment 

-Adult with illness including end of life care 

-Adult recovering from illness. 

Quality Assurance 

Aiirborne Group limited intends to be committed to ensuring that services continue to meet the client needs.Our Quality Assurance starts with recruitment of the best skilled carers possible and continues with systematic and ongoing monitoring of their performance. Delivering a consistent care high quality service is our priority and this could be achieved through the implementation of a three stage action plan, which will mean obtaining care users feedback at 3 levels beginning with completion of a satisfaction survey ,telephone satisfaction survey and face to face interviews with client ,relatives or next of kin guaranteeing an in-depth strategy of obtaining clients views and opinions about care we provide.

All care staff will not undertake task that requires the skills and expertise of clinical professionals such task includes 

-Toe and nail Cuttings 

-Ear syringing 

-Removing /Replacing urinary Catheters 

-Bowel evacuation 

-Injections involving assembling syringes 

-Filling of oxygen cylinders 

-Tracheostomy care 

Aiirborne group limited does not provide nursing care service 

is an established home care provider to provide CQC regulated activity thus, personal care to young adult and elderly in their own comfort zones so as they continue to enjoy their contact with close family, friends and the community in which they reside, we intend to supply helpful, friendly and holistic care to vulnerable adult who needs support and assistance with their daily activities in their own comfort homes. 

Our care package would follow the client’s needs thus personalised care with the aim to enhance clients independence, Aiirborne Group Limited has the aim and objective to meet the demand of people increasing demand to live in their own comfort homes during this unfortunate Pandemic outbreak thus COVID-19 hence, there is a gap in the market that need to be filled. 

Airborne Group Limited will provide services in the comfort homes of clients whenever required and in a holistic manner as the company norm. 

Opening Times - Office Hours 

Monday Open 9am -5pm 

Tuesday Open 9am -5pm 

Wednesdays Open 9am-5pm 

Thursdays Open 9am -5pm 

Fridays Open 9am -5pm 

Saturdays Closed 

Sundays Closed